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Client Charter

• Every patient will be given warm welcome and admission procedure will be done within 30 minutes.

• Every patient will be examined by a doctor after admission within 1 hour.

• Every patient will be examined by a specialist at least once a week during his/her admission.

• Every client will be treated nicely, with warmth, respect, genuine, sincere, thoughtfulness and politeness.

• Every patient will be guaranteed that his/her dignity will be honored while receiving treatment.

• Every patient will be supported with rehabilitation activities to prepare him/her to live independently after discharged.

• Every patient will be given health education according to his/her ability.

• Ensuring patient with mental or physical problem will be referred immediately to the Medical Officer for further management.

• Every patient in the ward will be in a safe supervision, comfortable and pleasant environment.